Money Back Guarantee*
Fog It Up! offers a money back or product replacement on the items that we manufacture minus the shipping cost within a 10 day period of purchase as well as a 25% restocking fee on orders over ten gallons . This includes our Fog Fluids, Fog Scent, and Scent sprays. All other items are looked at on a individual basis. This includes fog machines, lighting, sound, and other electronics we offer. We do not sell any knock offs or duplicates of any products and they all come with warranties from their manufacturer. Certain items also have a restocking fee due to the fact they are special order. Most of these induce items from Antair/Elation and Chauvet Pro. Certian items may also state non returnable due to this reason. We may allow for this but will have up to a 12% restocking fee. Please email us at [email protected] if you have any type of problem or have any other questions.
*Minus Shipping cost restocking fees